Somebody in your building asked for a vending machine and now you are the one figuring out what it costs, who pays for it, and what you are signing. Here is the whole thing, including the part where the answer is no.
What it costs you
Nothing, in the normal arrangement. The operator buys the machine — roughly $3,000–$8,000 new for a glass-front combo with a card reader, $1,200–$3,500 refurbished — pays to move and install it, buys every case of product, and absorbs spoilage and theft. You supply floor space and a power outlet.
Their money comes out of the spread. Product runs 45–55% of the shelf price in the machine. On $600 a month in sales that is $270–$330 of gross profit, and out of that comes card processing (5–7% of cashless sales), fuel and drive time, the machine amortized over five to seven years, service labor of roughly 45–75 minutes per visit including the drive, and whatever commission they pay you.
That arithmetic is the entire reason thresholds exist. Below a certain sales volume the visit costs more than the margin it collects, and no amount of enthusiasm on your side changes it. When an operator declines a small property, they are usually not negotiating.
What you actually pay is the electricity. A modern LED glass-front cooler draws roughly 6–10 kWh a day, about $20–$40 a month at typical commercial rates. An older non-LED machine can run two to three times that. It is a small number, but it is a real one, and it is worth knowing before you agree to supply power to three machines.
One more honest note on the phrase itself: free vending machine means free to the property, not free product. Vending prices run roughly 40–80% above grocery, which pays for single-unit purchasing, the drive, the labor, and the spoilage. Telling your staff that number before the machine arrives is a much better conversation than explaining it after.
Does your office qualify?
The practical floor is about 40 people on site on a normal weekday. Below that, most operators decline — and the reason is arithmetic, not attitude.
An office break-room machine sells roughly 0.25 to 0.5 items per on-site employee per day. Forty people on site is 10 to 20 vends a day; at an average ticket of $2.00 to $2.50 that is $22 to $45 a day, or roughly $480 to $990 a month gross across 22 workdays.
Most operators need somewhere around $350 to $500 a month in gross sales before a weekly service visit pays for itself. Product costs 45–55% of the shelf price, a visit runs 45 to 75 minutes including drive time, and card processing takes another 5–7% of cashless sales. Below that volume the visit costs more than the margin it collects.
The number that actually decides it in 2026 is not your headcount — it is your lowest attendance day. A 120-person office running 40% attendance Tuesday through Thursday and 15% on Friday is a 50-person office with a dead Friday, and operators price off the dead day because that is when product expires. If you badge people in, pull last month’s badge data before you call anyone. It is the single most useful thing you can bring to the conversation.
| Your office | What operators typically say |
|---|---|
| Under 25 on site | Usually a no. Ask about a smart cooler or a small unattended shelf instead — lower service cost, every-other-week visits. |
| 25–40 on site | Maybe, and only if you are near an existing stop. Being within 10 minutes of a machine the operator already services is worth more than 15 extra employees. |
| 40–100 on site | Standard yes. One combo machine, snacks plus cold drinks, serviced weekly. |
| 100–250 on site | Two machines — one snack, one drink — and a real commission conversation. |
| 250+ on site | Micro-market territory: open shelving and coolers with a self-checkout kiosk. Higher sales, far more variety, and it looks like a break room rather than a hallway. |
These are working ranges, not guarantees. Route density beats every one of them: a property that sits ten minutes from a machine an operator already services can get a yes at numbers that would otherwise be a no.
How commission actually works
The typical structure is 5–15% of gross sales excluding sales tax, paid monthly or quarterly. What moves the number is volume, exclusivity, how many machines you host, and whether you are asking for premium or branded product that costs the operator more.
Many small accounts get 0%, and that is normal and honest to say. On $400 a month in sales, 10% is $40 — and the operator’s own take-home at that volume is often under $100 after product, fuel, and processing. A commission at that level either does not get paid, or it gets paid by raising the shelf price, which your own people then complain to you about.
That is the tradeoff nobody says out loud: commission comes out of price. Fifteen percent on a $2.00 item is thirty cents, and it does not come from nowhere. If the people buying from the machine are your staff, your residents, or your guests, a high commission is a tax you are levying on them and collecting a fraction of.
Structures worth asking about instead, especially under about $800 a month in machine sales:
- A flat monthly fee per machine ($15–$50). Predictable, and it does not distort pricing.
- Lower shelf prices instead of a commission. Often the better deal when the buyers are your own people.
- Free product for a break room, an event, or a staff allowance. Frequently worth more than the cash.
- Free-vend — you buy the product at wholesale and the machine dispenses at $0.00. No sales, so no commission. This is the right answer more often than people expect.
Whatever you agree, ask for the sales statement. Machines report per-item sales through telemetry, so a monthly statement is a reasonable ask. A commission percentage on a number you cannot see is a number you are taking on faith.
What is different about an office
What to require in the placement agreement
This is the part almost nobody writes down, and it is where the next two years of this arrangement are actually decided. Most placement agreements handed to property managers are one page and protect the operator. None of the clauses below are unusual asks; a good operator will agree to most of them in the first conversation.
Also specific to an office
- Access hours and after-hours service. If your building locks at 6pm and the operator services at 7pm, you have a problem you will not discover for a month.
- Break-room product requests. Offices are the one vertical where people will actually ask for a specific item. Put a request channel in the agreement so it does not route through you.
This is a checklist, not legal advice. Have your own counsel review anything you sign — particularly the insurance, indemnity, and exclusivity language.
Ask for a machine for your office
VendBuddy makes software for vending operators, and we pass property requests to operators working in your area. There is no cost to the property; operators pay VendBuddy when we refer a location, which is how this is funded. We do not own machines and we are not the operator — the placement agreement is between you and whoever takes the account. If no operator near you is taking new placements, we would rather tell you that than leave you waiting.
Request a machine for an office →When a vending machine is not worth it for your office
Say no if any of these are true
- Fewer than about 25 people on site on a typical day, with no nearby stop to piggyback on.
- A staffed cafeteria, a coffee bar, or a convenience store within a three-minute walk. Machines lose that fight.
- You already provide free snacks and drinks. A paid machine next to a free shelf sells almost nothing and reads as a downgrade.
- You are hoping for revenue. Ten percent of $600 a month is $60 a month. That is an amenity line, not an income line, and it is more honest to think of it that way from the start.
Nobody else in this business will tell you that, because everyone else on this search result is paid when you fill in a form. A machine that sits half-empty in the wrong spot is worse than no machine: it generates complaints, it uses your electricity, and it is oddly hard to get removed once it is there.
Questions
Other property types
The model is the same everywhere; the thresholds and the operational details are not. If you manage more than one kind of property, these are the other breakdowns:
Request a machine for your office
VendBuddy makes software for vending operators, and we pass property requests to operators working in your area. There is no cost to the property; operators pay VendBuddy when we refer a location, which is how this is funded. We do not own machines and we are not the operator — the placement agreement is between you and whoever takes the account. If no operator near you is taking new placements, we would rather tell you that than leave you waiting.
Request a machine for an office →